John Lewis: A Century-old Business Still Going Strong
John Lewis is an Omni-channel retail department store in the UK, which started operating in 1864 on Oxford Street, London. It has now grown into 50 shops across the United Kingdom. With 85,000 permanent staff who double as partners, being the owners. The shops include 36 department stores, 12 John Lewis ‘At Home,’ as well as shops at Heathrow Terminal 2 and St. Pancras International. Apart from these shops, John Lewis has 353 Waitrose supermarkets. A farm, an online and catalogue business and a production unit.
John Lewis founder, John Spedan, set out the principles on which the business runs to this day. Those principles include power, customers, members, profit, purpose, community, business relationships and the community. It also has a strategy that focuses on 2028, hence the name “It’s Your Business 2028”. The plan involves financial sustainability, stronger brands, and new growth, in addition to better jobs, better pay and better-performing partners. Find our shops by clicking the link.
For over 75 years, it has kept its promise to be Never Knowingly Undersold on quality, value, and service. It does this by maintaining good relations with suppliers to ensure they deliver responsibly sourced and quality products. Besides selling goods at highly competitive prices, John Lewis contact number offers excellent after sales service including delivery and installation.
For this reason, John Lewis Partnership scooped many awards during the 2017. Verdict Customer Satisfaction Awards such as Best In-Store Experience. Best Home Ware Retailer, and Best Furniture Retailer. Still, in 2017 Sunday Times Style Beauty Awards. It also won the Retailer of the Year which goes to show how much value it places on its customers.
John Lewis department stores date back to the 19th century. When John Lewis, having the experience of being a draper and silk buyer at Peter Robinson’s Department Store. Started his drapery shop in 1864. The business, John Lewis & Co., did so well that in the 1880s, it was rebuilt to be an all-around department store.
John Lewis bought Peter Jones, a store that had been doing poorly, in 1905 but handed it over to his son, Spedan in 1914 after sales continued declining. Spedan changed the name of the business to John Lewis Partnership, and in 1933 purchased Jessop & Son and later on in 1940, also bought Selfridge Provincial Stores.
John Lewis partnership continued to acquire many stores most of which retained their original names but have now, except for Knight & Lee, and Peter Jones, been re-branded, John Lewis. Besides their clothing stores, John Lewis has invested in food and had two food halls; John Lewis Food Hal from Waitrose and John Lewis Bluewater Store. It also offers financial services, interior designing, home cinema installation and personal styling.It has been incredibly run on a trademark established almost a century ago, and it is still going strong.
John Lewis Customer Service
We are always glad to assist you with any queries and concerns you may have. Our team comprises highly trained professionals in customer relations and telephone etiquette. Since we offer a range of services and products, John Lewis customer service will ensure you get the most suitable person to address your needs.
Whether you have an electrical problem, need help in interior designing. Want to book an appointment with a personal stylist to look good for that special occasion. Or merely checking the availability of a specific product, our customer service personnel is eager to help.
The customer service team works seven days a week until midnight giving you plenty of time to place your requests or questions. You can reach the customer service team on 0843 455 0126, which is the John Lewis contact number. Contact us today and help us serve you better.
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John Lewis Contact Number
|Head Office||0843 455 0126||171 Victoria St, Westminster, London SW1E 5NN|
|0134 442 4680||Doncastle Road, Southern Industrial Area, Bracknell RG12 8YA|
|Customer Service||0843 455 firstname.lastname@example.org|